Victim Services Specialist 033-13
Tyler, TX
Founded by a mother whose daughter was killed by a drunk driver, Mothers Against Drunk Driving® (MADD) is the nation’s largest nonprofit working to protect families from drunk driving and underage drinking. With the help of those who want a safer future, MADD’s Campaign to Eliminate Drunk Driving® will end this danger on America’s roads. PowerTalk 21® is the national day for parents to talk with their kids about alcohol, using the proven strategies of Power of Parents™ to reduce the risk of underage drinking. And as one of the largest victim services organizations in the U.S., MADD also supports drunk and drugged driving victims and survivors at no charge, serving one person every eight minutes through local MADD victim advocates and at 1-877-MADD-HELP. Learn more at www.madd.org or by calling 1-877-ASK-MADD.
The MADD Tyler, Texas office is currently seeking candidates for the position of Victim Services Specialist 033-13.
GENERAL DESCRIPTION:
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
ESSENTIAL POSITION FUNCTIONS:
1. Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim’s coping and need for further referrals.
2. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
3. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
4. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims/survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
5. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
6. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
7. Maintain accurate case records, statistical information and grant reports for each
victim case according to MADD and grant standards and guidelines. May be responsible for grant writing.
8. Other duties as assigned.
POSITION REQUIREMENTS
1. Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of three years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death), or
2. Equivalent experience that includes a minimum of 5 years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
3. Excellent interpersonal and communications skills; ability to establish rapport with individuals in difficult situations; and high level of customer service initiative required.
4. Ethical behavior and respect for confidentiality are a must in this position.
5. Reliable transportation to court attendance is required along with a flexible schedule.
This position is is funded by a grant for a specific period of time. In the event the grant is discontinued, the position will be eliminated.
Interested Candidates should forward resumes to the following email address: carol.king@madd.org
MADD offers a competitive salary and exceptional benefits + business casual environment.
“An Interested Party will be considered an applicant only after the individual has complied with the application process and has indicated the specific position for which they are applying.”
MADD is an equal opportunity employer.
