Services


Many victims of impaired driving crashes have had their lives turned upside down and they often need support.  That is why MADD offers free direct victim services to those dealing with the aftermath of a crash. 

We understand the grief, anger, confusion and frustration you may be feeling and we want to help. Our services are free and available 24 hours a day, seven days a week. MADD helps survivors survive. Here's how you can start receiving support today:

HOTLINE:
In case you need to speak with someone immediately 24/7 get in contact with a counselor by phone 24/7 by calling call MADD's Victim/Survivor Helpline at 1-877-MADD-HELP (877-623-3435).


E-MAIL:
Send us an e-mail at Victims@MADD.org and we will respond as soon as possible.  You can also e-mail the Southeast Texas Affiliate office at Southeast.tx@madd.org if you reside in the following counties: Austin, Brazoria, Colorado, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, and Wharton.



VICTIM SERVICE SPECIALIST: 
To reach one of our victim service specialists call 281-590-2222, from Monday to Friday 8:00 a.m. – 5:00 p.m.



PHONE BUDDY PROGRAM: 
To get in contact with other victims of drunk driving that have gone through similar experiences, please contact our office at 281-590-2222 and ask to speak with a victim advocate.  We will either provide your phone number or have another victim call you, or if you prefer, we will provide contact via e-mail or text.   



FACEBOOK:
Join our social network community and follow us on Facebook @ MADD-Victim-Services.



SUPPORT GROUPS AND COUNSELORS:
Please call our office at 281-590-2222 to refer you to the closest group or counselor to your place of residence.  We conduct a support group in our offices the second Tuesday of every month @ 6:30 p.m., call for more information.

 

How can we help? 

 

 

A MADD Victim Advocate can offer you emotional support and information by phone or in person.

 

MADD provides a wide selection of free literature, available in English and Spanish, for victims/survivors of crashes.

If you need financial assistance MADD Victim Advocates can help you with referrals for funds such as Crime Victims’ Compensation

Your advocate may provide a list of professional counselors and  clergy skilled in working with crash victims/survivors.  They may also be able to refer you to a list of civil attorneys skilled in handling wrongful death and personal injury cases.

 

MADD may offer victim support groups where you can meet other individuals and families who share similar experiences.

 

Your Advocate can tell you how to obtain the crash report and the offender’s driving record (in most states)

 

Your Advocate can inform you about the drunk driving laws and victims rights in your state.

 

MADD Victim Advocates can assist you in preparing a Victim Impact Statement to present at the sentencing of the offender

 

MADD Advocates may be able to accompany you to court to offer emotional support and provide information about legal procedures.