Privacy Policy

Mothers Against Drunk Driving (“MADD”) is respectful of its volunteers’, partners’, donors’ (both those who make donations online and offline) and victims’ privacy. MADD sometimes requests information so that we may better serve you and accomplish its charitable mission. This Privacy Policy explains how MADD uses the data you provide. By visiting MADD’s websites and each sub-domain associated with this URL,, you acknowledge, agree and submit to the Terms of Use described in this Privacy Notice. Your continued use of MADD’s website further acknowledges your acceptance to any modification to the Privacy Policy. You agree to review the Privacy Policy each time you use MADD’s websites so that you are aware of any revisions.

Your Data

MADD may collect two types of information about its users: Personal Information and Aggregate Data. Personal, or personally identifiable information, consists of information you provide MADD. Typically you may be asked to complete online forms that include your name, age, gender, email address, physical street address or phone number. Only with your permission, MADD may use this information to contact you about MADD Mission Related events or content. MADD may also request additional information in the future.


Personal Information. MADD typically requests Personal Information when you request MADD materials, inquire about volunteer opportunities, request MADD’s electronic newsletter, register with MADD’s website, donate or become a member. MADD may also request information when you participate in discussion forums, inquire about your local chapter, sign up for MADD’s action alerts and other similar activities. MADD ONLY obtains the Personal Information you choose to provide. In an effort to keep your information current, MADD may contact you in the future electronically, by email, U.S. Mail or telephone. You may always choose to opt out of any future communication.


MADD collects, processes and stores your information in the United States of America. Types of information that we may collect include: your name, mailing address, and/or e-mail address; it may also include a mobile phone number, the email or physical addresses of those you may forward emails to or sign up for MADD events. You may be asked to provide credit card information to contribute to MADD or become a Member, to register for MADD events, etc. We do not store your credit card information: it is sent securely to a third party credit card processor who is compliant with all security laws pertaining to credit card transaction.


MADD does not sell your email address to other businesses or organizations for their general use. On occasion, MADD may rent or exchange physical addresses of known donors with other organizations for offline fundraising activities. We may share your personal information, excluding financial information, with other companies whose products, offerings, or services may be of interest to you, including, but not limited to, donor lists of selected organizations


On occasion, you may receive an email relating to MADD’s mission from third-party service providers acting on MADD’s behalf and at MADD’s request. For example, we may release Personal Information to such third-party service providers to advise you of our upcoming events, products, volunteer opportunities, fundraising or cause related marketing opportunities. These authorized third-party service providers are obligated to maintain your privacy and keep confidential the Personal Information you provide. MADD may also occasionally request that you complete a survey providing MADD with feedback about its website. These surveys are used for quality assurance purposes, and to improve our level of service. However, MADD reserves the right to share, assign or transfer your Personal information as MADD deems reasonably necessary or as required by law.


Children’s Privacy

MADD is committed to safeguarding our users’ online privacy and recognizes the importance of protecting the privacy of personal information, particularly that of children. MADD takes all required steps to protect the privacy and safety of children in accordance with the Children’s Online Privacy Protection Act (“COPPA”). MADD does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at (FILL IN). You can find out more about online privacy for children from the Federal Trade Commission at’s-privacy.

Your Security

MADD cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through MADD’s Websites. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. For example, MADD employs internal access controls to ensure that the only parties who see your information are those with a need to do so in order to perform their official duties. MADD also uses technical controls to secure the information that we collect online, including but not limited to the use of Secure Socket Layer (SSL), encryption, firewalls, and password protections.


Secure Socket Layer (SSL). In particular, the MADD Websites have industry standard high encryption security measures in place to protect the loss, misuse and alteration of the information under our control and all online order information is transmitted using Secure Socket Layer (“SSL”) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than MADD.


However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, MADD will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Take Control

MADD may send e-mail notices, newsletters or website updates informing you of volunteer opportunities, development campaigns or updates regarding MADD’s latest efforts. MADD may also make your information available to other nonprofit organizations whose services or activities may be of interest to you.


We always honor our members’ requests to modify their communication preferences. If you no longer wish to receive notices from MADD or would like to opt-out of having MADD share your information with other nonprofits, please visit our communications preference center or contact MADD at the address or telephone number below. You may (a) opt-out of receiving communications from us, and/or (b) have your name and contact information removed from mailing lists that we share or sell by sending an email to us at with your complete name, address and email address. You may request a record of your information by calling +1 (800) 438-6233 during normal business hours, Monday-Friday, 9:00 am-5:00 pm or by e-mail at


If you would like to speak with someone about your communication preferences, including removal from donor lists, please contact us at:


Via Regular Mail:

Mothers Against Drunk Driving Attn: National Development Specialist 511 E. John Carpenter Freeway, Suite 700 Irving, Texas 75081 Phone: 877.ASK.MADD (1.877.275.6233) Fax: 972.869.2206/07


Via email:


Via Telephone:

+1 (800) 438-6233


Donations and Memberships.

When you register with, become a member, volunteer or make a donation (online or offline) you may be asked if you would like to receive further correspondence. If you indicate yes, you will be placed on our e-mail distribution list. If you prefer to be removed from MADD’s distribution list at a later time, you may opt out at any time. MADD may process standard debit or credit card information, including but not limited to card number, card type and expiration date using a secure, encrypted SSL session. SSL is the proven standard for secure web messaging transactions. MADD maintains records of all donations, however your Personal Information is kept private and confidential. Additionally, all information is stored in a secure location accessible only by MADD’s authorized representatives. MADD will retain your Personal Information to fulfill the purposes described in this Privacy Policy. MADD will establish minimum and maximum retention periods based upon the type of information collected, the intended purposes and as otherwise required by law.

Refund Policies

Donation Refund Policy

If you have made an error in making your donation or change your mind about contributing to Mothers Against Drunk Driving, we will honor your request for a refund made within 30 days of your donation.


To request a refund, call +1 (800) 438-6233. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.


Walk Like MADD Registration Refund Policy

Walk Like MADD registration fee is non-refundable/non-transferrable.


Victim Impact Panel (“VIP”) Registration Fee Refund Policy

MADD VIP registration fees are non-refundable. If you are no longer able to attend the VIP for which you originally registered, you will need to contact and work with the local MADD affiliate hosting the VIP to register for a different panel. Please note, many panels charge a reschedule fee. If there was an error in the processing your credit or debit card when paying the registration fees for a MADD VIP, we will honor your request for the refund of erroneous charges made within 30 days of your registration transaction.

Terms of Use

By visiting MADD’s websites and each sub-domain associated with these URLs. These include,,, and


By accessing these websites, you acknowledge, agree and submit to the Terms of Use described in this Privacy Notice.


Public Forums. Any Personal Information you post or share in a public forum or message board will NOT be private. Participation in public forums may require the public release and dissemination of the information you provide. Therefore, MADD cannot guarantee that the information you provide publicly will be treated confidentially in the same manner that Personal Information will be treated under this Privacy Policy.


Aggregate Data. Standard web server/visitor traffic information is commonly referred to as “Aggregate Data”. Aggregate Data is automatically collected by web servers as part of their basic web log processes. MADD does not report on individual user sessions. When you visit the website, MADD automatically collects Aggregate Data about your visit. MADD collects Aggregate Data to help MADD improve its website and enhance your overall experience. Aggregate Data is anonymous in nature and not Personally Identifiable Information. Aggregate Data includes statistics such as which web pages are most visited, time spend on each page, third-party links clicked, the number of visits per page the type of browser used.


Cookies. MADD’s website may use cookies to enhance your experience. A “cookie” is a commonly used, industry standard application used to collect a small pieces of data. MADD’s web server sends that data to your browser and is stored on your computer. Cookies are commonly used to collect non-identifying information about the user’s preferences and are meant to personalize the individual’s web experience. Cookies may also contain information such as login or registration information, online “shopping cart” information or user preferences. You may always alter the configuration of your browser to opt out of cookies.


MADD and its trusted third parties may share with one another anonymous versions of user information collected at this site. MADD may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. If you would like to opt out of online behavioral advertising, click on one of these links: or


Third-Party Websites. MADD’s Website contains links to other third-party sites that may display MADD’s name, trademarks or logos. This Privacy Policy does not apply to third-parties outside of MADD’s control, including third-party linked sites accessible through MADD’s Website. MADD is not responsible for the contents of any third-party linked site. The inclusion of any link does not imply endorsement by MADD of that Website and is provided only for information purposes. Please review the privacy policy of any third-party Website regarding how they collect and use your personal information.

In order to fully understand your rights, we encourage you to read this Privacy Policy as well as MADD’s Terms of Use. MADD reserves the right at any time and without notice to change the terms of this Privacy Policy. MADD will post those changes here or in a format we acceptable. All changes will be effective immediately upon posting. We encourage you to read the entire Privacy Policy.

For additional information about this Privacy Policy, please contact MADD at:

Mothers Against Drunk Driving
Attn: National Development Specialist
511 E. John Carpenter Freeway, Suite 700
Irving, Texas 75062
Phone: 877.ASK.MADD (1.877.275.6233)
Fax: 972.869.2206/07




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